Rooms Keeper at the Old Marshall Jail Hotel

33 Baileys Branch Road, Marshall NC

Description

Rooms Keeper *To apply visit oldmarshalljail.com/jobs or reply to this ad* Job Description The Rooms Keeper will be responsible for the general upkeep and cleaning of guest rooms and common areas of a 6 room property in Downtown Marshall. We are an independent, historic property with a small team. Our ideal team member would be a friendly, detail-oriented person with the ability to see the “small things”, manage tasks and able to step in when needed. The Rooms Keeper will work directly with the Hotel Manager to curate a comfortable, inviting space for guest arrival. The Rooms Keeper would generally be responsible for the cleaning and resetting of our guest rooms and restocking amenities and supplies. They would ensure all areas of the hotel are properly maintained, cleaned and in working order on a daily basis. In addition, the Rooms Keeper will interact with guests and assist with questions, requests or guidance - customer service or prior hotel experience is preferred. This is a physical position that requires the ability to go up and down stairs, ladders for loft rooms, bending, and lifting of up to 50 lbs. on a regular basis. Our ideal person must be available weekends. Other availability will be considered. Primary hours will be 11 a.m. - 3:30 p.m. This is a part-time position. This dynamic position is great for people with an interest in small business. It would be ideal for hospitality students, graduates or those interested in operations/hotel management for independent or boutique hotel properties. Responsibilities 11:00 AM - 3:30 PM • Prep supplies, linens and cleaning tools for daily cleanings. Review daily departures and turnover for the day • Clean departure/arrival rooms following cleaning checklist. This includes vacuuming, mopping, and cleaning surfaces, furniture, interior windows, bathroom, appliances, etc. • Making beds • Assist with upkeep of common areas • Hang towels, remake beds, and restock paper products. Ensure all linens are properly in place and room accessories are in good order • Laundry Assist. Folding and stocking linen shelves and keeping back-of-house space organized for operational ease • Inspect and ensure all check-in rooms for the day are completed by guest arrival • Review and perform special requests for guests before arrival • Perform weekly deep cleaning of all suites and rooms • Assist with weekly inventory • Report any R&M requests, damages, out of order flags or notes to Facilities Manager • Reset back of house for following day at EOD • Other duties as assigned, even if not elaborated here Classification Hourly, part-time Estimated Weekly Hours Varies depending on needs and availability. At least 12 and as many as 30 Compensation Starting at $17 per hour Qualifications Reliable daily transportation to Marshall, NC Relevant coursework or past work experience Aptitude and stamina for physical work Sharp attention to detail Drive for guest service Ability to receive feedback and improve Deadline driven and able to complete tasks on schedule Interest in small business and hospitality Excitement about participating in a close-knit community About the Old Marshall Jail Hotel The building that houses our hotel was the Madison County sheriff’s department and jail from 1905 until 2012, and as such, it was the center of rural Appalachian Life. Long ago in these mountains, public services were scarce, so the sheriff helped with everything from feeding the hungry to providing mental health services to busting up moonshine stills and investigating crimes. Our building is part hotel, part art installation, meant to immerse guests into Appalachia. After 5 years of extensive renovation, we launched in April 2021. The four suites and two bunkrooms are a great way for guests from near and far to experience Marshall in an authentic, interesting and memorable way.