Small Engine Mechanic

Tandem Ave near Cherry Ave, Salem OR

Description

Do you have experience troubleshooting and repairing outdoor power equipment? Do you get satisfaction helping solve problems? Do you enjoy advocating for your customers? We Need a Service Coordinator for Gas & Diesel Engines and Parts This role spends 80% of their time working directly with customers over the phone, taking orders, providing customer support, and troubleshooting technical issues. The other 20% of the time is spent coordinating post-sales support with manufacturrs, such as parts rework in the field, finding and signing servicing dealers, and creating trainings for manufacturer initiatives. Desired Characteristics • Problem-Solver - Loves solving problems and finding lasting solutions • Lifelong Learner - Eager to learn new things, embrace change, and teach others • Engaging and Energetic - Effortlessly builds lasting relationships; leverages interpersonal skills to overcome objections Key Qualifications • Public speaking is required; strong oral and written communication skills in English • 2+ years Outdoor Power Equipment troubleshooting and diagnosis • 1+ years in a customer-facing role • Proficient with MS Office Suite (Outlook, Word, Excel, PowerPoint, etc.) • Must be able to travel infrequently (as-needed) Compensation Hours are between 8-5, Monday through Friday. We offer competitive pay, $22-$27/hour for this position, that rewards skill sets. This position includes a full benefits package with Medical, Dental, and Paid Time Off, a 401(k) match, incentive compensation, and a Dream Manager program (ask us about it!). If you’d like to get to know us better, please check out our website: pesnet.com