Remote Customer Phone Support Representatives for Nintendo

Redmond WA

11 February, 2022

8:57 AM

Description

Customer Phone Support Representative for Nintendo **Must live within 50 miles of Redmond, WA to pick-up required equipment for role** Pay Rate: Starting at $18.00 per hour* Location: Remote (Redmond, WA) Employment Type: Contract Schedule: Hours of operations are 6:00am - 7:00pm, seven days a week, must be available to work any full time (32-40 hours per week) schedule within these business hours (more details below) *This role starts as a Tier 1 Customer Service Representative at $18.00/hour but is intended for uptraining and promotion into CS3 (Tier 3) once eligible based on individual performance and business need, typically within the first 11-month contract. We've all been a little deprived of human interactions over the last few years, but not you. Working in the Customer Service realm, you've probably tackled thousands of issues and mastered the phrase "Thank you for calling, how can I help you today?" But something's missing. Diehard Nintendo fan? Are you the Superstar to your Mario Party? Wanting to turn your love for video games into a career? Well, here’s your opportunity to work with the company that started it all. Parker Staffing is partnering with Nintendo to hire strong seasonal and long-term Customer Phone Support Representatives to support and manage escalated tickets with a variety of questions related to their Nintendo products. What would make me an ideal candidate? "Hello!" - "Hey!" - "Listen!" - "Look!" - "Watch out!" While Navi is the most iconic navigator for Link, she is also a wonderful representation of what makes an ideal candidate for this role. You will take pride in sticking close by the customers and provide them with detailed communication as they explore the trials and tribulations of their Nintendo products. Bonus points if you glow! If not, we’ll gladly accept your willingness to learn and adapt to new responsibilities based on consumer demands. And, check out these perks! Paid Sick/Safe Time Holiday pay Incentive bonus equal to one week of pay Medical benefits with multiple plan options 401K with matching contributions Shared employee discount on Nintendo Store products (including your favorite games and systems!) Supportive environment for career growth including advancement opportunities *Note that benefits and perks eligibility (including required tenure) may vary by role Learn more about this role and application process here! Parker Staffing is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.