Network Administrator II

Bowie MD

08 February, 2022

5:49 AM

Description

The Network Administrator II is responsible for the implementation, management, troubleshooting, and maintenance of the City’s Computer Network Infrastructure and its overall security.  Adhering to best practices, the Network Administrator II will conduct regular evaluations of the network to ensure its availability and integrity. Perform routine computer system audits to improve system security, performance, and user experience, provide informational materials or tutorials to ensure that all users understand the importance of proper utilization of network resources, Internet, Email, and general computer systems security measures to maintain a safe and protected network environment.  Manage and maintain all network appliance, its software, operating systems, and firmware. Assist in troubleshooting computer systems with network- and cybersecurity-related issues and symptoms. Answer incoming phone calls to the Help Desk, respond to emails and assigned trouble tickets. JOB FUNCTIONS Maintain the City’s computer network infrastructure appliance, devices, and hardware that includes VPN servers, Firewalls, Layer 3 Switches, UPS, and other network peripherals. Firewall administration to include installation of features and maintenance updates; configuration and settings modifications as necessary; enhancement and fine-tuning of rules-based policies; daily review of network traffic; performing threat assessments and applying appropriate mitigations.Explore, recommend, plan, implement, and maintain feasible alternate WAN and LAN connections and paths to ensure network operations continuity. Maintain existing Wi-Fi networks., and CCTV cameras. Recommend improvements with future expansions in mindInstall and configure network equipment to update or fix hardware or software issuesUpdate virus protection software to keep data and communications protectedMonitor computer systems and logs to improve network performance for computer systems and networksCommunicate network issues to other employees and managementProvide Tier 2 support for software and hardware configuration issues for users on-demand or from inspection of the systemsEnsure all users know how to use network and systems properly and ensure all system users have authorized access.Assist in computer system deployments when necessary QUALIFICATIONS Education and Experience: Bachelor’s Degree in Information Systems, Computer Science, or a related field. Four (4) years of related work experience or equivalent combination of education and experience. Preferred Qualifications: Experience of writing SOPsExperience with IT issue tracking systems Licenses or Certifications: Valid motor vehicle license issued by state in which employee resides.  Cisco CCNACompTIA Network+Microsoft certifications in Windows Server and Windows Client.  Special Requirements: Must be available for scheduled on call support. (Will receive additional compensation) May be required to travel offsite to resolve issues that cannot be resolved remotely May be required to work additional hours for Emergency Operations Center (EOC) support Knowledge, Skills and Abilities:    Knowledge and understanding of networking services and protocols such as TCP/IP, UDP, DHCP, DNS, SNMP, IPSec, NAT, Layer 2 Switching, VLAN, Telnet, SSH, and IP Routing.General knowledge in Cybersecurity, its best practices, IPS and IDS, and mitigations Excellent communication skills including the ability to translate technical information to non-technical users Ability to work independently, plan, and logically organizeAbility to follow and understand new developments in the computer field and to be able to explain concepts clearly in writing and orally Effective analytical and creative problem-solving skills Strong organizational skills and keen attention to detail Ability to work well in a team environment, to handle pressure and manage multiple projects simultaneously within deadlines Must be flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace where a premium is placed on teamwork Sense of humor   *COVID-19 vaccination required in order to qualify for this position   Salary:  $80,000  How to Apply:  please visit the city’s website at:  www.cityofbowie.org and click on the employment link. Application deadline:    Open Until Filled   The City of Bowie is a drug and alcohol-testing employer.  EOE