Process Improvement Analyst at KSU

Kennesaw GA

07 February, 2022

10:36 AM

Description

Job Summary Responsible for evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing, purposing, and supporting implementation of solutions.  Monitor the quality of various technical and functional business processes, identify data issues and provide resolution proposals. Generate and present regular reporting on functional actives, and support the creation, maintenance, and organization of process documentation. Identify, plan and implement key projects to improve quality and increase productivity resulting in significant business improvement and customer satisfaction. Responsibilities 1. Execute reporting to ensure quality of technical and functional business processes 2. Analyze reports for potential anomalies and/or issues 3. Guide development reporting to measure and ensure compliance with technical and functional processes 4. Identify potential source causes for data quality issues 5. Use available information to identify and segment systemic issues from non-systemic issues 6. Prioritize problem resolution based on business need, timelines, and scale of impact 7. Present data resolution findings to relevant stakeholders with recommendations which ensure business needs are meet 8. Proactively search for improvement opportunities 9. Execute reports to provide up-to-date information on functional actives 10. Help develop reports to provide up-to-date information on functional actives 11. Gather and organize data and information to inform decision-making 12. Present functional active information to relevant stakeholders with potential interpretations 13. Create and maintain a process and technical calendar with automatic notification to relevant parties in conjunction with division or various sub-offices 14. Create technical and functional proposals to correct and/or minimize issues and problems in department 15. Support creation and maintenance of standard operating procedures including process documentation such as workflows, specifications, and responsibility assignment 16. Help support and building testing plans for various technical and functional projects 17. Execute process improvement solutions to business problems, using data analysis, and optimization tools to support strategic process improvement plans 18. Lead in the evaluation of process improvement by collecting pertinent data including best practice recommendations 19. Build relationships with associates to identify savings opportunities, develop cost-effective solutions, and follow through implementation 20. Develop tools and methods to track and report relevant key performance Required Qualifications Educational Requirements Bachelors degree from an accredited institution of higher education Required Experience Three (3) years of relevant experience Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.  Participant ID: 61415  Background Check Standard Enhanced + Education Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation.  Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.  Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.    https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf Please apply online at:  https://careers.hprod.onehcm.usg.edu/psc/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=237372&PostingSeq=1