Traffic Agent

Houston TX

Description

We are looking for a Traffic Agent to join our team! The Traffic Agent is responsible for gathering international documentation and arranging domestic delivery to destination. • Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required. • Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release. • Confirm that Customs releases and steamship releases are obtained. • Verify supplementary charges prior to payment of invoices. • Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses • Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed • Process emails on live shipments and import files into systems for clearance • Complete delivery orders and arrange pick-up • Complete payment of freight/terminals by guarantee, check or wire transfer as needed Benefits: • Medical, vision, dental coverage • HSA with employer contribution • 401(k) match at 3.5%, fully vested after 60 days • Paid vacation, 11 designated and floating paid holidays, paid sick time Qualifications: • High School/GED or equivalent • 1 year of related experience • Familiarity with credit policies, traffic and forwarding methods and procedures • Must be able to coordinate desired delivery arrangements for clients from transportation companies • Familiarity with customs release process • Computer and Internet skills required • MS Office experience • Must have knowledge of international transportation • Negotiation skills • Client service oriented • Strong oral and written communication • Telephone etiquette • Strong organization and problem-solving • Prioritization and time management