Full-Time Sales Assistant-Holly Hunt

Stamford CT

04 February, 2022

9:58 AM

Description

Please apply on our website. JOB DESCRIPTIONCOMPANY PROFILE: Knoll, Inc. is a constellation of design-driven brands and people, working together with our clients in person and digitally to create inspired modern interiors. We are part of MillerKnoll, the engine powering the world’s most dynamic design brands. Our internationally recognized portfolio includes furniture, textiles, leathers, lighting, accessories, and architectural and acoustical elements. Our brands — Knoll Office, KnollStudio, KnollTextiles, KnollExtra, Spinneybeck | FilzFelt, Edelman Leather, HOLLY HUNT, DatesWeiser, Muuto, and Fully — reflect our commitment to modern design that meets the diverse requirements of high-performance workplaces, work from home settings and luxury residential interiors. A recipient of the National Design Award for Corporate and Institutional Achievement from the Smithsonian's Cooper-Hewitt, National Design Museum, we can help organizations achieve Leadership in Energy and Environmental Design (LEED), Living Building Challenge and WELL Building workplace certifications. To learn more about our initiatives to support more inclusive and diverse communities, visit Knoll.com/Community.   HOLLY HUNT designs, produces, and showcases high-quality, custom design pieces for the most exquisite residential and commercial interior spaces and properties around the globe.    www.hollyhunt.com / @hollyhuntdesign     POSITION PROFILE: The Sales Assistant is an integral part of the Holly Hunt Showroom.  Their responsibilities are to work closely with the Sales Associate, Clients, Corporate Office, Outside Sales Associate, and Represented Vendors, to ensure the smooth processing and production of orders.  The Sales Assistant is also responsible for much of the logistics required for the showroom. Primary Responsibilities Answer incoming phone calls, transfer to appropriate Sales AssociateEnter all new clients on customer card (assign SC account#), collect Resale form to turn into corporate – send new client welcome packet to all new account holdersUpdate expired resale infoProcess credit card payments, record deposits in Navision, release ordersDouble check all order packets for accuracyAssist in coordinating correct freight charges for client orders and ensuring ship to information is completeMake sure COM ID form is complete and sent to vendor as requiredUpdate approvals for SFAs / DFAsRequest freight updates if ship to changes or expedited freight is required post orderRun weekly Order Status reports, manage open orders, update clients on ECD, add RDDs, review order hold reportsExpedite orders partnering Client First team to prioritize hot ordersFollow up on Balance Due Notices to collect paymentsProvide tracking updates to clientsInitiate customer service claims to Client First teams, expediting replacements/repairs as neededGet estimates and facilitate local repairs, coordinate with clients or receiving warehouseComplete and submit refund request forms for overpaymentsMaintain sales tools (order tear sheets, catalogs, finish samples, etc) on sales floor and order when neededBe a team player, cover breaks as neededAcknowledge every client that comes into the showroomWork with clients in the showroom and on the phone as neededPull sample/tear sheets and perform fabric shops as neededAssist with mailers and eblastsREQUIRED SKILLSBachelor's degree required1-2 years working in a retail, design, or showroom environment, luxury experience preferredREQUIRED EXPERIENCEAbility to multitaskExcellent communication skills both written and verbalSome lifting (20-50 lbs max)Proficient in Microsoft Word/Excel/Outlook  Who We Hire Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. JOB LOCATIONStamford, Connecticut, United StatesPOSITION TYPEFull-TimePlease apply on our website.