Shift Supervisors Needed

Worcester MA

28 August, 2020

12:59 PM

Description

Shift Supervisor Supervises, directs and co-ordinates the activities of counter help during his/her shift. The Shift Supervisor ensures that outstanding quality, service, cleanliness and optimum business results are delivered on assigned shifts. Experience/Education • Completion of High School education • Intermediate reading, writing, and math skills • 6 Months Minimum in Quick Service Restaurant Experience and Supervisory Training • On-the-Job Apprenticeship Training Program (combination of work and self-taught modules) Skills & Knowledge • Effective communication skills • Good interpersonal skills • Demonstrates willingness to learn • Customer service oriented • Active team player • Remains calm under pressure • Reliable and dependable • Excellent Work Habits • Integrity and Honesty in Personal and Professional Behavior • Holds self and others accountable • Problem Solving and Conflict Resolution Responsibilities • Supervise, co-ordinate and schedule the activities of staff who prepare and serve food • Helps maintain standards for raw and finished product quality, service and speed, quality and cleanliness • Controls labor hours and cash flow while on shift • Helps maintain records for safety and appropriately documents performance and/or incidents in personnel files • Completes assigned shift paperwork • Maintains records of stock, repairs, sales and wastage • Train staff in job duties, and sanitation and safety procedures • Ensures that food and service meet quality control standards • May participate in the hiring of counter help and assist in the development of policies, procedures and budgets • Knows and helps to enforce and educate crew on all appropriate personnel policies, labor laws, and security and safety procedures. • Shares knowledge and experience with crew • Ability to work shifts (evening and/or weekends) Apply in person at: 11 tobias Boland Way, Worcester, MA 01607 or at https://waybackburgers.com/careers/