Facilities Coordinator

Boston MA

Description

Do you thrive on supporting a safe, functional, state-of-the-art facility to support the advancement of cutting-edge science? Do you enjoy working with people of all backgrounds and navigating their requests? Are you a resourceful problem-solver who is handy with tools? LabCentral is hiring a Facilities Coordinator to join our team in Cambridge. This role will report to the Senior Manager, Facilities. You will be a strong fit for this role if you have 3-6 years of progressive experience in customer service, facilities maintenance including as a facilities coordinator or in related trades, and are experienced in building relationships with contractors and property management. We are looking for a self-directed individual who enjoys rolling up their sleeves to solve problems while delivering outstanding service to our resident companies. If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter. RESPONSIBILITIES  Your day-to-day is focused on ensuring that the site infrastructure is operating as designed, residents have what they need to be successful, and the Facilities Team is organized. Every day is different, so flexibility and responsiveness are key while delivering value on projects and other commitments! Coordinate Facility Infrastructure and Amenities Support a culture of safety across the facility alongside LabCentral’s EHS team Coordinate functional areas including building infrastructure (plumbing, electrical, HVAC), janitorial services, security, and shipping & receiving Perform hands-on repairs and maintenance, including daily walkthroughs, patching/painting, minor plumbing repair, lightbulb replacement, door hardware adjustments, hanging shelves, and parcel receiving Continue established relationships with property managers and contractors Attend to urgent issues as well as scheduled work after-hours and on weekends as needed Assist the department head in developing and overseeing the facilities team’s budget Uphold LabCentral’s standard of excellence for delivering services, facility upkeep, and aesthetics Supporting the Facilities Team Assist the department head in leading a team of 3-4 colleagues, by coordinating roles, responsibilities, and work processes Lead department meetings designed to overcome work challenges, alleviate bottlenecks, prioritize work focus, develop skills, and share feedback Provide back-up support for tasks in all directions of the organizational chart Advancement potential to management Fostering Relationships Your success will be guided and determined by many things, including some of the following metrics: Your role has an important impact on the continued success of a well-established site Strong engagement score from colleagues within your reporting structure Operational continuity of the site – e.g. on-going and anticipatory maintenance, short down time for service interruptions, adherence to safety protocols You’re not expected to hold all the below qualifications, however, the ideal candidate will possess many of the following:  DESIRED QUALIFICATIONS AND TECHNICAL SKILLS  Ability to work on location in Cambridge, MA including occasional but rare off hours including weekends Proficient in Microsoft Office Suite Experience overseeing janitorial staff, trades contractors, and property management Ability to learn new facilities management systems as needed Ability to conduct hands-on facilities work involving tasks such as lifting up to 50lbs, climbing a ladder, and using hand and power tools Basic understanding of building infrastructure, construction methods and materials, and best/safe practices Conversational in Spanish and/or other languages is a plus DESIRED COMPETENCIES AND BEHAVIORS  Strong time management, organization, and decision-making skills Excellent communication and customer service skills for building relationships with residents, property management, and vendors High standard of excellence for work, including responsiveness to requests and issues Ability to critically evaluate requests considering impacts to LabCentral’s facility and business Capable of coordinating the small details up to more general, broader situations. Please apply here-