Description
It is the primary responsibility of the Guest Room Attendant to clean and service the guestrooms.
Main Responsibilities:
Clean guestrooms including duties such as making bed(s), vacuuming, emptying trash, wiping down or dusting all surfaces
Replenish all guest amenities and information folders as needed
Clean bathrooms by scrubbing basins, bathtubs, shower walls and doors, toilets, and tile floors with damp rags and proper chemicals when applicable
Replenish all amenities such as ashtrays, soaps and tissues
Place clean bathmats on tubs and/or shower doors and clean towels on towel racks
Report unusual room conditions or rooms in need of repair
Complete all duties in accordance with the room classification checklist
Perform other job-related duties as requested
Knowledge/Skills/Abilities:
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to company standards
Minimum Requirements:
Work varied shifts, to include weekends and holidays
Preferred:
High school diploma or equivalent
Three (3) months of related experience in housekeeping, or exposure to the hospitality industry and training from the Culinary Training Center
Bilingual
Experience in a similar resort setting
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