Senior Financial Aid Counselor - Processing at KSU

Kennesaw GA

21 January, 2022

11:01 AM

Description

Senior Financial Aid Counselor - Processing About Us Are you ready to join a higher education community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country and one of the largest in the state of Georgia offering more than 150 undergraduate, graduate, and doctoral degrees to its nearly 43,000 students. Our university’s vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe. We are growing and searching for talented people to join our mission. Find your wings at KSU. Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Counsels and advises students and parents on the various financial aid programs. Assists with the administration of one or more federal, state, or institutional financial aid programs. Evaluates Financial Aid applications in order to determine student eligibility for various financial aid programs and performs data collection and record keeping duties. Responsibilities Demonstrates a comprehensive understanding and knowledge of financial aid at the federal, state and institutional levelsReviews student eligibility for federal, state, and institutional programs and ensures student files are accurate and completed in a timely mannerMngs fed/state processes/programs; awarding, application download and tracking, CFlags, private loans, consortium agreements, HOPE and Zell Miller scholarships, HERO Scholarship, Federal Work Study, Return to Title IV, private scholarships, etc.Responds to student inquiries by working the front desk, responds to tickets from the Comms Ctr/email inquiries from students; contacts outside entities to resolve student data conflicts, included but not limited to, servicers, state and federal agenciesAbility to understand and research issues related to various federal and state systems including but not limited to: CPS, EDE, NSLDS, COD, and SurferReviews and analyzes daily exception reports to resolve issues and complete student filesReviews and audits completed work to ensure accuracy and compliance, recommends changes based on workflow and productivity issuesParticipates in annual trainings and professional development to keep abreast of new information and program changes  Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education in related field Required Experience Two (2) years relevant experience in financial aid Knowledge, Skills, & Abilities ABILITIES Ability to understand, interpret, and synthesize information from students/parents to effectively counsel Ability to diffuse difficult and emotional situations Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Working and tested knowledge of state program rules and regulations, as they pertain to financial aid in the State of Georgia Working and tested knowledge of Title IV rules and regulations, as they pertain to Federal Student Financial Aid Working knowledge of and abides by the regulations of Family Education Rights and Privacy Act (FERPA) SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Ellucian Banner Financial Aid Module, USG GA Modifications to Banner) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.  Participant ID: 61415 Background Check Standard Enhanced + Education Please apply online at:  https://careers.hprod.onehcm.usg.edu/psc/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=238376&PostingSeq=1