Part-time manager at Northgate Self Storage

10805 Roosevelt Way NE, Seattle WA

Description

Northgate Self Storage is focused on serving our community with their storage and moving needs. We are looking for a local area resident who offers the skill set and experience needed to make a solid connection with our community. This job description is intended to describe the general nature of the work employees can expect within this position. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job. Responsibilities: · Be ready to respond positively to customer interest in our storage and truck rentals. · Work with staff members to troubleshoot computer and office equipment problems. · Answer phones in a manner that leads to positive customer experiences. · Maintaining stock and cleaning common areas including bathrooms. · Cleaning and maintaining the office area. · Operate forklift to assist our storage customers. (Training will be provided) · Ensure security of property by remaining vigilant of the spaces and customers present. Skills Requirements: · Capable of engaging customer service in a manner that brings return customers. · Ability to prioritize tasks appropriately with many things going at once · Must be willing to take criticism and make revisions to work as requested · Position requires exceptional verbal, email and phone etiquette · Must be able frequently walk the grounds including stairs Required Experience & Software Knowledge: · Knowledge of and proficiency with Microsoft Office software suite required. (Outlook/Excel/Word/Teams) · Experience driving forklifts is helpful but not required. · Storage or Truck rental knowledge/experience a bonus and will be given special consideration, though not required. · Customer service experience is beneficial. · Previous maintenance or general contracting experience strongly beneficial to the position.