Description
The Housekeeping Supervisor position is a hands-on position reporting to the director of operations, the Housekeeping Supervisor oversees housekeeping functions and staff to ensure that our high-end properties are well kept and in pristine conditions.
RESPONSIBILITIES AND DUTIES:
-Perform routine inspections of assigned properties prior to and following guest reservations
-Assist with overseeing housekeeping to monitor the appearance and standards of The Nightfall Group properties
-Ensure consistently high standards in every area of housekeeping as identified by The Nightfall Group brand standards
-Perform minor routine maintenance tasks
-Assist other departments wherever necessary
-Run errands and pick up items needed for guests or to furnish new properties as needed
REQUIREMENTS:
-Must pass a criminal background screening
-Must be able to effectively communicate both verbally and written, with employees of all levels and with guests in an attentive, friendly, courteous, and service-oriented manner
-Must be able to multitask and prioritize departmental functions to meet deadlines
-Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform including masks, gloves, hairnets
-Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
-Must be able to maintain the confidentiality of information
-Ability to work under pressure
-Maintain a warm and friendly demeanor at all times
-Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently or constantly to lift
carry, push, pull or otherwise move objects to furnish properties
QUALIFICATIONS:
-High school diploma and/or equivalent.
-Hotel experience
Discussion
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