Customer Care Rep

2901 W. Beltline Road, Madison WI

Description

Do you have prior call center experience? Do you have basic computer skills? Then, ABR is looking for you to join our team in Madison, WI! Why work for ABR? • Weekly pay • $16/hr • $17/hr Bi-lingual • 8:30am-5pm/MWF and 8:30am-6/TTH • Saturday mornings are overtime as volume dictates • Temporary • On the bus line Job Description: Employee assists in the overall delivery of service and processing of client appointments and applications via telephone and on-line. Answering incoming telephone. Scheduling appointments. Responds to general questions, providing eligibility requirements. Refers clients to the appropriate caseworker and/or office location as necessary. Process on-demand and on-line applications. Other duties as assigned by supervisor and/or designee. What you bring to ABR: • Previous Customer Service Experience with a passion to work with people. • Familiarity and experience with basic computer programs • Reliable transportation to report to work. • Ability to provide excellent customer service and multi-task in a fast-paced environment. • Willingness and ability to maintain a high degree of confidentiality. • Experience in keeping records, making oral and written reports. • Ability to perform routine clerical work. • Ability to follow oral and written directions. Call ABR today 608-827-5818 or email [email protected] ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, and disability or protected veterans status.