Account Manager

Orlando FL

Description

Accounting Manager Position: Full-Time Compensation: 55K depending on experience Berman is a leader in property management and facility services. If you’re the kind of person who cares about growing your career and providing the highest level of quality services to the client properties that we work on, then you’re exactly the kind of person we’re looking for. We don’t just hire anyone at Berman; we are only looking for new team members who have the strongest work ethic, a deep sense of responsibility, a passion for succeeding and a willingness to always go the extra step in whatever task you undertake. When you join Berman, you’re committing to making a difference in everything you do while working on our team. We make a commitment to you too – helping you embark on a career with a path to strong growth and constant support in your path to higher career levels! Founded in 2006 in Orlando, FL Berman has become a respected leader in the Property and Facility Services markets that we operate in. We work every single day on many millions of square feet of commercial and other types of properties. We provide every service needed to run, manage and beautify our client’s real estate assets. Our employees come first at Berman, our belief is that if our employees are happy, strongly supported and put in a position to succeed, then our clients will also be happy with our work that our employees provide on their assigned properties every single day. Berman cares deeply about the people we hire and ensures that growth is always on the horizon. If you put customers first, care passionately about what you do and are committed to working on a team that respects each other, then Berman is the right fit for your next career position. This position is a full- time salaried position with a typical work week consisting of Monday - Friday 8am to 5pm. Benefits package to include health insurance, vacation, personal and sick time. Company vehicle will be provided for use during business hours. Overall Responsibility: The Account Manager is responsible for insuring the successful operations of a portfolio of commercial landscape accounts including: Budget Control, Client Relations, Quality Control, Enhancement Sales and Maintenance Safety Procedures. Responsibilities will include but are not limited to: * Develop strong positive relationships with each customer based upon clear and frequent communication, by conducting customer walk-throughs, and by the proven ability to meet the customer needs. * Proactively manage properties by inspecting and locating problems in the landscape, communicating the problems to the customer, and defining a resolution that is within customers’ needs and budgetary parameters. * Provide frequent, effective, professional, and timely communication with customers and maximizing customer retention. * Monitoring activity of crews and work closely with production staff regarding scheduling, quality and customer service. Assure all contracted services provided are of good quality and completed in a timely fashion. * Communicate to appropriate parties any problem areas and work to find immediate resolution. * Assure that property meets customer expectation in terms of appearance. * Maintain job costs and reporting to achieve profitability goals. * Maintain a high level of good housekeeping and care of company assets in the field, vehicles, shop, field offices and customer work sites. * Meets or exceeds established sales goals for contracted work and enhancements. * Works closely with administrative support to make sure all contract administration is timely and accurate. * Construct, each account’s operational plan in order to develop and recommend improved work methods or standards. * Support and assist in training/monitoring of production staff to ensure services are delivered in a manner consistent with contract specifications, company standards and safety requirements. Knowledge & Skill Requirements: * Must maintain a current state driver’s license * 3+ years of experience as a Production Manager or 2 years as an Account Manager * Experience managing or assisting large HOA accounts * Industry experience in related field preferred * Computer proficiency * Excellent customer service skills REFERENCES WILL BE CHECKED AND VERIFIED CANDIDATE MUST HAVE THE FOLLOWING TO BE CONSIDERED: * Clean criminal background * Successfully passing drug screening will be required prior to employment offer * Must be insurable thru our carrier