Maintenance Tech Sign up Bonus $1,000.00!!@@@&***
Jobs
Seattle WA
Description
You help make Atria home for our residents by providing a safe, comfortable and inviting building. You anticipate needs, promptly respond to their request and keep the community in tip-top condition. You ensure that your interactions with residents are pleasant and productive, and that interruptions to their lives are brief and rare. You exceed expectations and justify Atria's reputation as an exceptional community. Job Summary Responsible for executing maintenance requests by diagnosing problems and making repairs in order to maintain the physical condition and appearance of the community according to operating and safety standards; ensure that service requests and repairs are made in a timely manner. Principle Duties and Responsibilities (*Essential Functions): The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.* Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.* Perform turn-key work as required to ensure vacant apartment homes are rentready in a timely manner. * Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.* Apply all applicable Atria Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff. Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations. Assist with organizing and prioritizing service requests and general maintenance tasks. May drive company vehicle from community to social and other various May supervise the work of other associates and outside contractors. May perform other duties as assigned. Minimum Qualifications High School diploma or equivalent (GED) preferred. 1 year experience in property management maintenance performing the duties associated with a Maintenance Technician. Able to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals. Able to occasionally operate general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine and postage machine. Able to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders and safety equipment. Able to frequently handle and use chemicals and general cleaning supplies. Must possess basic hand tools necessary for performing maintenance related duties Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle). Must possess valid driver’s license. Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards. Required Behavior Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs. Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well. Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport. Able to work cooperatively with a group of people to achieve goals and objectives. Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly. Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs. Ability to be on-call as required by work schedule. Able to multi-task competing priorities and perform in fast paced working environment.
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