Facility Operations Manager

301 S 12th St, Philadelphia PA

Description

Facility Operations Manager – The Alexander Inn Be a part of The Alexander Inn, a boutique hotel located in the heart of Center City. As the Facility Operations Manager you will observe and maintain conditions of all physical facilities and equipment in the hotel operation. The person in this position should possess a diverse knowledge of facility operations. The Facility Operations Manager reports to the General Manager. Responsibilities: • Observe and maintain conditions of all physical facilities and equipment in the hotel operation and work in collaboration with other operating divisions and any third-party vendors to establish detailed cleaning and preventative maintenance programs to ensure appearance and life of all furniture, fixtures, and equipment throughout the hotel. • Handle routine maintenance, repairs, and cleanliness in guest rooms, public spaces, back of house spaces and grounds. • Participate in room preventative maintenance program. • Demonstrate familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel. • Partner with external contracted companies to assure quality and timeliness of work while prioritizing the guest experience and developing long term partnerships. • Communicate regularly with the General Manager to provide updates and align on priorities, discuss plans, and request for any additional resources to support the operations. • Prioritizes and organizes their own work when necessary, by working flexible or extended hours to accommodate increased workload; can flex to the needs of an opened hotel and short notice needs. • Use your skills and intuition to detect equipment malfunction and discuss machine operation variations with GM or outside vendor to diagnose or repair problem. • Assist in delivery and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. • Respond to all guests requests in a timely and personable manner. Preferred Skills • Minimum five years of experience in building maintenance; previous experience in hotels preferred or comparable experience at an establishment such as apartment complex or office building. • Knowledge of refrigeration systems, electricity, HVAC, and plumbing. • Professional proficiency of the English language in reading, writing, and verbal communication. • Ability to sit, stand and walk for extended periods, bend, climb stairs and lift up to 50lbs occasionally. • Ability to work varying schedules, which may include, evenings, weekends, holidays, and being on call.