We are hiring for Assistant Operations Manager - Coupa Cafe HQ

538 Ramona St, Palo Alto CA

Description

Coupa Cafe, a family-owned and operated cafe/ restaurant with multiple locations is looking for an experienced assistant operations manager to oversee all locations and work directly with the Operations Manager. This position is for an individual who is a self-starter, creative, able to perform a variety of tasks, believes in excellent customer service, understands the need to provide good food and speedy service, is a team player that is able to lead and direct the work of others, energetic, and self-motivated with a desire to join a company with goals of continued growth.   Responsibilities:  · Manage and supervise all aspects of operations and service in multiple locations.  . Visit locations on a daily basis to assess the day-to-day.  . Oversee the quality of service to the public and work.  · Create staff schedules to ensure that adequate staff levels and budgets are met.  · Oversee Staff Training ·  Available and on call to address any unexpected problems that may occur. ·  Provide guidance and support to all stores including providing direct management when necessary. · Plan and direct activities such as sales promotions and special events; coordinate with other department heads as required. · Respond to customer complaints/inquiries and address them with store managers. · Review daily reports to monitor hours and employee time clocks. . Supervise and enforce rest and meal break requirements · Track, review, and supervise Maintenance and Facilities Requests . Assist Ops Manager with enhancing productivity, lowering costs and boosting efficiency Requirements · Minimum of 2 years experience as a general manager or assistant operations manager. · Bilingual English / Spanish · Valid Driver's License · Proof of Covid vaccination · Experience with google docs and sheets Benefits · Minimum of 2 years experience as a general manager or assistant operations manager. · Bilingual English / Spanish · Valid Driver's License · Proof of Covid vaccination · Experience with google docs and sheets   This is a full-time position, weekends required Salary DOE   To apply for this position: · Please submit your application and resume at