Aviation Traffic Agent

Anchorage AK

Description

TO APPLY PLEASE VISIT Pegasus Aviation Services, LLC is a leading provider of maintenance, passenger, ramp, and cargo services to the global aviation industry. Headquartered in the crossroads of the world – Anchorage, AK – Pegasus serves air carriers from around the world, promptly and efficiently. We are The Solution. TITLE: Traffic Agent SUMMARY Traffic Agents are responsible for the process of gathering documents from aircraft and prepare for customs clearance process. Traffic agents will be responsible for clearing the aircraft, working with customs and communicating information with flight crew members. They work closely with the Operations agents in clearing cargo manifest, flight plans and paperwork. This position is an hourly, non-exempt position with salary dependent upon experience and job performance. This position reports to the Operations Manager. Essential Duties • Communication skills essential • Assist with Operations department in preparation of paperwork. • Monitor movements of Customer aircraft to ensure timely and correct arrival • Meet and assist arriving aircraft • Collect, review, and prepare paperwork from the aircraft to ensure accuracy • Provide timely delivery of necessary paperwork to the aircraft and operations • Transport flight crew members to and from Customs • Liaise with Customer airline staff as required • Carry and operate a radio/pager as required • Assist other Pegasus departments as required • Must maintain a pleasant and professional demeanor at all times • Accuracy when working with numbers a must • Miscellaneous duties as assigned Minimum Qualifications: • Demonstrated high level of expertise in Windows based computer programs, i.e. Excel, Word • Previous customer service experience • Possess a valid driver’s license • Be at least 18 years of age • Good communication skills • Must be a U.S. citizen or show proof of right to work in the U.S. • High School graduate or GED • Must be able to obtain airport badge with US Customs clearance • Must be willing to work occasionally in inclement weather • Must possess excellent communication skills • Ability to lift 50 pounds comfortably • Able to fluently read, write, speak and understand English • Friendly and outgoing personality • Ability to work under stressful situations and tight time constraints in a fast paced environment • Flight crew and customer relationship skills a must • Must present a clean and neat work area to our customers • Attention to detail • Self-motivated, team player • Required to work nights, weekends, holidays, and varying schedules • Be well groomed and follow uniform policy. • Successfully complete a background investigation, including FBI fingerprints, criminal history and pre-employment drug test Preferred Qualifications: • Preference given to those that have previously handled Pegasus specific customers and have airline experience. • Aircraft Dispatcher Certificate • Prior experience in airline operations Background position skill ranking areas: Language Skills: • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Write routine reports and correspondence. • Speak effectively one-to-one and before groups of customers or employees of the organization Math skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Abilities: • Apply common sense understanding to carry out instructions furnished in written, oral, diagram form. • Deal with problems involving a few concrete variables in standardized situations. Physical Demands: moderate. The Traffic Agent on occasion may lift or move with help up to 200 pounds, and/or more frequently lift or move 70 to 100 pounds, and constantly lift or move up to 50 pounds the Traffic Agent is regularly required to use hands, talk, hear, bend, stoop, kneel, and is frequently required to stand, walk. The Traffic Agent may be required to climb, sit, and balance. • While performing the essential functions of this job, the agent is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. • The agent is frequently required to climb stairs, bend at the waist, kneel, crouch or stoop. Specific vision abilities required by this job include close vision and color vision. • The Traffic Agent is occasionally exposed to outside weather conditions. • The noise level in the work environment is usually moderate but can vary dramatically depending on location and time of day. During aircraft arrival the Traffic Agent will be exposed to a high noise environment for a short period of time. Hearing protection is required and provided. Fair Labor Standards Act Status: Nonexempt or hourly The above is not intended to list all possible essential functions or requirements as they are subject to change. The employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. All employees are expected to work varying hours of compensated overtime to accomplish various duties. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions. AN EQUAL OPPORTUNITY EMPLOYER We are Equal Opportunity Employers. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at [email protected] or 571-353-7053. The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance. Please do not use the dedicated phone number above to call on the status of your job application if you do not require accessibility assistance or an accommodation. Reasonable accommodation requests are considered on a case-by-case basis. In order for our company stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance. TO APPLY PLEASE VISIT