City Of Kansas City: Municipal Court Makes It Easier To Get Information

Kansas City MO

11 December, 2021

9:22 AM

Description

Press release from the City of Kansas City: 12/10/2021 1:00 PM NEWS RELEASE Effective Monday, Dec. 13, the Kansas City Municipal Court will launch a call center where residents can directly reach a customer service specialist working inside the courthouse. Residents will spend less time on hold, and will be able to speak to a representative without being transferred. Court specialists will be available Monday through Friday during normal business hours, 8 a.m.-5 p.m. They can be reached at (816) 513-2700 or by dialing 311 and selecting 2 for Municipal Court. However, most information about Municipal Court is available online any time of day. Visit KCMO.gov/court to: find court dates and times pay fines request a continuance change of address access self-help information. Alternately, Municipal Court questions can be answered electronically by downloading and using the myKCMO app or emailing [email protected]. Go online for more ways to Contact the Court. In response to the pandemic, Municipal Court moved to a mix of virtual and in-person hearings, expanded the use of remote filings and DocuSign and upgraded the technology used to request a continuance. Additional staff have also been added to the in-court Resource Center to improve customer service. Media can contact Benita Jones, public information officer, at 816-513-6711 for additional information. This press release was produced by the City of Kansas City. The views expressed here are the author's own.