Installation Trainer

1384 E. 26th St., Cleveland OH

Description

Please apply via the link below. POSITION SUMMARY  Support the activities of Franchisees’ employees engaged in the day-to-day installation of insulation, into residential homes to spec, on time and budget.  KEY ACCOUNTABILITIES  Support the activities of Franchisees’ employees engaged in the day-to-day installation projects. Provide employee performance feedback to Franchisee;(including areas for improvement and/or disciplinary action); with final disposition of issue(s) left up to Franchisee. • Support and Perform on-site manufacturing of USA Premium Foam. Analyze installation process data to improve installation efficiency process  Evaluate location install cost and resource allocation Assist with technical support for manufacturing USA Premium Foam, installation of Attic insulation, SPF and other insulation related installs/products Review process documentation for Quality Assurance and manufacturing consistent and quality USA Premium Foam Schedule QA inspections for locations when needed Confer with Franchisees or subordinates to resolve production/manufacturing issues   Travel overnight, to USA Insulation locations, as required. Conduct initial and ongoing training of Owners and Installation Technicians. Field phone calls from locations early in AM and, occasionally, late into the PM for troubleshooting and support. USA IFC Support:  Responsible for all training programs including OJT, Classroom Training and Shop training. Analyze existing training processes/procedures and make necessary improvement. Train and enforce safety regulations in field and any applicable Safety Programs being introduced by USA IFC. Analyze existing processes/procedures and make necessary improvement. FDI Support:  Support in the assembly of Foaming Rigs and Equipment. Support in maintaining the foam manufacturing parts and build inventory. When assigned, maintain relationships with FDI’s equipment and parts suppliers. Interact with personnel from corporations and Franchise locations, in professional business like manner to build relationship in support of company growth. Other duties as assigned. These essential duties will support ADA guidelines for special accommodations.  PROFESSIONAL QUALIFICATIONS AND REQUIREMENTS  High School Diploma (or GED or High School Equivalence Certificate) Over 2 years, up to and including 4 years of job-related experience including construction related work Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times Reading Comprehension - Understanding written sentences and paragraphs in work related documents Customer Service - Providing all Franchise Owners and their staff with excellent service along with educating the Franchisees on service features and installation Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job Instructing - Teaching others how to effectively lead, manage and install Monitoring - Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action Communication - Talking to Franchise Owners and their Install Techs information effectively Training – ability to create MS PowerPoint Slides and deliver training in classroom, shop and field (on the job) PHYSICAL REQUIREMENTS  Physical exam (275 lbs. weight limit in working clothes & Safety Gear) Able to lift and move up to 80 lbs. Work under variable conditions per assignment, including work in extreme cold and extreme heat Stand; touch; reach, walk, stoop, kneel, crouch, climb, or crawl Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Operate computer and keyboard; ability to train others; communicate using speech, hearing and vision skills. WORK ENVIRONMENT  Internal and/or external environments Office ABOUT USA INSULATION  Are you looking for an exciting opportunity to work at a company that values and respects you and provides the training and tools you need to deliver excellent service to your customers? If these beliefs ring true to you, we invite you to read on.  What do we do? We are a trusted residential and commercial insulation service, manufacturing our own proprietary lightweight insulation solution. We are proud to serve the thousands of loyal customers who have come to trust us to deliver swift service and exceptional products and techniques. Our mantra is that a comfortable home is a well-insulated home!  What are our roots? It all started in 1985 when the founder of USA Insulation expanded his Cleveland-based operations into a successful franchise. Since that time, USA Insulation has grown to more than 50 locations across the U.S. In December of 2020, USA Insulation partnered with MaidPro and The Riverside Company (a private equity sponsor), joining other top brand names such as FlyFoe, Men in Kilts, Pestmaster, Plumbing and Heating Paramedics and Sir Grout. Our strategy is to keep adding great-performing brands to our portfolio, so we’re not slowing down. We’re headquartered in Boston, Massachusetts, but really, we’re all over the map, with more than 400 franchise locations across North America.  USA INSULATION COMPANY CULTURE  Who are we? We are a collection of entrepreneurs, out-of-the-box thinkers, and hospitality-minded innovators. We thrive in a fast-paced, high-energy environment and we are steadfastly committed to adding value to everything we do.  Who do we want on our team? We look for people who are natural learners, passionate about their careers and love to help businesses grow.  Why work here? We provide a fun place to work where people are nice, learning is continuous, individuality is respected, and your cutting-edge ideas are welcomed. At the same time, we’re straight shooters. We support each other but we also challenge each other. Working here is not for the walking dead or retired-on-duty. You will be challenged every day, but it will be the best darn job you ever had!  BENEFITS  We provide a fun place to work where people are respected, learning is continuous, and cutting edge ideas are always welcome. Competitive employee-focused benefits include: • Medical, and dental benefits after 90 days of employment  Flexible scheduling Clear pathways for career advancement Collaborative, fun company environment and culture A work environment following all state guidelines for COVID-19 safety