Financial Counselor (for Healthcare agency)

Plymouth MA

02 December, 2021

2:59 PM

Description

The Financial Counselor provides patients with information and education regarding health and dental insurance whether their own or by enabling them to obtain insurance coverage; advocacy and liaison services with insurance providers; assists patients with completing and processing of insurance applications and related paperwork. Position is 20 hours weekly and offered with a full benefits package. Hours can be flexible within health center hours of operation. Job Duties: Evaluates patient data and makes determination of eligibility for specific insurer(s) program(s), including HSN (Health Safety Net) in accordance with program guidelines.Provides information to consumers about the full range of Qualified Health Plan (QHP) options and insurance affordability programs for which they are eligible.Assists patients with completing all required documentation for enrollment in accordance with program guidelines.Assists patients with Assister portal to create new application and/or complete existing application.Processes all required paper work and enters pertinent information into appropriate systems daily in accordance with program guidelines.Validates and edits as necessary that data is accurate and timely in the correct systems.Prepares HRSA monthly reports.Provides on-going advocacy between patient and insurer as required.Educates health center staff on the forms and requirements of the program.Edits and makes entries to both the automated and manual systems as necessary for corrections to addresses name changes, dependents, etc.Manages correspondence received from MassHealth. Completes ongoing training provided by MassHealth and the Health Connector. Required/Preferred Education, Experience and Skills: High school diploma or equivalent1 year of experience in a professional office environment, (may substitute bilingual capacity for year of experience)CAC (Certified Application Counselor) Certification required within 30 days of employment (Company will assist with training)Excellent data entry skills, organizational skills and verbal and written communication skillsThird party billing experience preferredExcellent customer service skills and ability to work with culturally diverse populations Bilingual English/Portuguese highly desiredIntermediate Microsoft Office skills preferred and experience with MassHealth and Health Connector desired Apply online at: https://workforcenow.adp.com/m... All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.