Guest Services Representative

Pleasanton CA

30 November, 2021

3:23 PM

Description

Job Location: Stoneridge Shopping Center This position pays $17/hour. Seasonal through Christmas Eve. This position is responsible for serving as a customer service representative providing gift card sales in addition to generalized customer service information. The successful candidate’s responsibilities will include, but not be limited to: Serves as “Seller” function of the Simon Gift Card program, and/or other payment productsOversees daily financial management (including responsibility for own deposit and reconciliation) of all initiatives sold at Simon Guest Services including Simon Gift Cards, and other mall programsImplements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiativesEnsure compliance with all policies and procedures pertaining to Simon programs including Simon Gift Cards, Simon Youth Foundation, Blackhawk Retailer Program, Gift with Purchase programs and other initiatives Minimum Qualifications A high school diploma or equivalentMust be at least 18 years of ageAbility to spend 100% of his/her time on their feet when providing services to all internal and external guestsAbility to effectively perform multiple tasks for up to 5 hours at a timeAbility to work a flexible schedule including weekdays, weeknights, weekends, and holidays