FST seeks COVID Safety Monitors & Ticket Sales Associates

1241 N Palm Ave near Cocoanut, Sarasota FL

Description

Florida Studio Theatre, a professional LORT D regional Theatre with five active theatre spaces, located in downtown Sarasota, FL is seeking attentive and customer service-oriented applicants to be COVID Safety Monitors and/or Ticket Sales Associates. COVID Safety Monitors: will assist with audience vaccination/testing verification for FST productions. All applicants should be comfortable talking to theatre-goers, be able to multi-task and be detail-oriented. This is a part-time position and shifts range from 90 minutes to 3 hours and are primarily nights and weekends. These positions are stationed primarily outdoors. All applicants must be fully vaccinated for this position and masks are required to be worn through the duration of your shifts. ---- Ticket Sales Associates: This is a fast-paced, high-volume Box Office that services all five of our theatre spaces. We perform shows in all five theatres at least, six days a week. Candidates must have good communication skills with a positive, friendly, and outgoing personality. Must be willing and able to spend a majority of the time on the phones. Must be prompt, reliable, and detail oriented. Must have open and flexible availability and be willing to work a flexible schedule. Must be available to work days, evenings, and weekends. The amount of hours available will change depending on the week. Responsibilities include: - Sell new subscriptions and single tickets for all FST performances, events, and some rentals as well as renew existing subscriptions - over the phone, in person, and via mail. - Provide helpful information for performances, pricing options, parking, directions, and seating information. - Assist with patron relations and resolve complex patron inquiries and complaints. - Maintain familiarity with subscription and single ticket marketing initiatives, donor benefits, and Florida Studio Theatre events and website. - Guide patrons though their online interactions when needed.- Keep up a professional appearance in dress and attitude, and have a general appreciation for and understanding of live theatre. - Assist with the maintenance of patron records; including but not limited to filing, and updating patron records. - Assist with House Management of our 5 theatre spaces on an as need basis. This includes but is not limited to oversight of the events ushers and patron load in, completing and sending nightly reports, reconciling tickets for the performances and basic cleaning and maintenance of the space. Florida Studio Theatre is working towards becoming a more anti-racist and inclusive theatre. FST is thus committed to developing a work environment that is reflective of the diverse world that it serves. Applicants from all populations and underrepresented groups are strongly encouraged to apply. Consideration for employment will be given to all applicants without regard to race/ethnicity, gender identity/sexual orientation, age or ability. FST, one of Florida’s leading theatres, operates five stages: the 237 seat Gompertz Theatre, the 173 seat Keating Theatre, the 110 seat Court Theatre, the 109 seat Goldstein Theatre and the 100 seat Bowne’s Lab Theatre. For more information, log onto our website at www.floridastudiotheatre.org