Operations Support I

Pinellas Park FL

Description

Operations Support: An advanced-level distribution role that primarily helps to manage the integrity and efficiency of our inventory systems and order selecting process. This role utilizes cutting edge technology in a fast-paced environment to delight and create value for our customers by moving our business products accurately and timely. Major Responsibilities: - One or more of the following critical supply chain functions that assist in delivering product to our customers. - Order releasing and prioritization to order selector zones - Inventory slotting and engineering to enable optimized order selection - Cycle counting and subsequent reporting to ensure inventory integrity - Quality assurance and auditing - Typically requires the use of Stock Pickers, Reach Trucks, Counterbalance Forklifts and Electric Pallet Jacks. - Print and distribute operational reports; manage the release of orders, sort orders by established criteria and distribute orders as appropriate; provide local network administrative support; process order cancellations and bin checks as needed. - Identify items to be added or moved and identifying appropriate locations through analysis of available reports; establish the selling unit of measure, dimensions, and weight of the items to be added or moved; determine the appropriate slotting method or zone and assign a location or zone in the system; prepare the location and move product to the assigned location as needed. - Verify location, item, quantify and unit of measure matches report; annotate report and resolve discrepancies making system adjustments as necessary; remove and transport damaged product from active Pick or Storage locations. - Using available reports, research locations and items in question; validate and count all questionable locations and items to move product to correct locations as needed; make system adjustments as necessary. - Perform quality control activity by selecting random cartons to inspect; Verify item and quantity against customer order and noting, resolving, and communicating all discrepancies; process completed order as appropriate. - Maintain a clean and safe work environment following all policies and procedures. - Performs other duties as assigned. Skills/Knowledge Required: - Ability to develop and perform all required tasks within the scope of Operations Support 1 to the level of established productivity required and in keeping with applicable Standard Operating Procedures, rules, established processes and Quality guidelines. - Ability to operate equipment in a safe and controlled manner, i.e., box erector, tape machine, Taylor Dunn, pallet jack and walkie-rider. - Ability to leverage appropriate technology in an effective manner in performance of the function, i.e., pick-to-voice, computer, scanner, Associate Kiosks etc. - Ability to lift up to 80lbs. Education and Experience: - High School diploma or GED equivalent preferred. - Warehouse/Distribution-related or inventory control experience preferred.