Collector

Charlotte NC

Description

Duties include monitoring accounts payable statements to identify debts owed by contacting customers to notify them of overdue payments and documenting debts collected. Full time and on-site locations. Experience preferred but not required. • Responds to inbound calls about services • Outbound calls to existing clients • Positive and outgoing attitude • Able to multi-task in a fast-paced environment • Demonstrated strong verbal, interpersonal and listening skills. • Ability to manage and solve customer problems effectively and efficiently. • Builds customer relations to address customer’s needs with a high level of respect and professionalism. • Creates customized solutions to close accounts utilizing the skill learned through training programs. • Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with customers. • Team player, self-starter and good manager of time and conditions • Accountable for meeting or exceeding performance metrics. • Exemplifies high levels of quality, productivity, and efficiency in a manner consistent with continuous quality improvement.