Academy Support Assistant

2222 S 314th St, Federal Way WA

Description

Academy Support Assistant We are looking for an individual to provide guests with a welcoming experience and assist with managing appointments. Consistently maintain an impeccably clean and sanitary facility that exceeds our standards of cleanliness. Provide supplies necessary to perform services on guest and use in the classroom, so that students can have a positive learning environment. Support instructors, students, and guests with various student salon floor tasks. Responsibilities: Primary point of contact for guests as they enter and exit the Student Salon. Responsible for processing all guest payments, assisting guests with check in and check out including providing assistance with the use of the Zenoti Guest App. Able to multi-task and effectively problem solve in a fast-paced environment. Research and handle all guest challenges to ensure that our guests are satisfied with their experience and to maintain a positive and safe learning environment for our students. Work with Campus Director to address concerns. Work with Marketing Director on upcoming academy retail/service promotions. Be friendly, polite, courteous, and helpful to all callers, guests, students and staff. Accurately process all transactions to ensure cashiering procedures are followed. General knowledge of inventory policies and procedures. Preparing dispensary order, stocking supplies and retail. Noting any orders needed. Ensure laundry is on going and adequate towels on hand. Able to multi-task and effectively problem solve in a fast-paced environment. Maintain the cleanliness and general upkeep of the facility and common areas following state and federal guidelines. Keep first aid kid, accident reports, and eye wash station stocked and ready. Collaborate with Dean of Education on substitutions needed for backorders. Prepare student kits and stateboard kits Maintain list of all repairs needed, communicate with Campus Director. Communicate any concerns, problems or issues, brought to your attention to Leadership. Other duties as assigned