Automotive Service Writer / Advisor

Gothard near Main, Huntington Beach CA

Description

Apply Now: Our busy mechanical service and repair facility located in beautiful Huntington Beach is looking for an experienced “take charge” service advisor Job Duties / Responsibilities Greet and check in mechanical guests Listen with concern and write up work order and enter it into our shop management system Provide timely updates to guest on their repair status Contact the guest with technician diagnosis and obtain financial authorizations Manage workflow throughout the day Answer phones and schedule appointments Coordinate rentals and provide shuttle rides to guest Help with the general upkeep of the front office Post repair cashier duties Manage AAA portal Generate day end closing reports Our perfect candidate will; Previous experience as a writer in the automotive industry and general understanding of how cars work and are repaired Be able to accommodate a full time schedule Be skilled to work in a fast paced environment Empathetic and customer service focused Be able to make quick decisions that work in the best interest of both the shop and the guest Have superior customer service phone skills Apply Now: