Communication Training: Transactional Analysis

3201 Stellhorn Road,Fort Wayne IN 46815

08 December, 2021

Description

Strategies to improve and enhance communication with their clients, prospects, colleagues, family members, and friends. Overview: Transactional Analysis introduces strategies through which we can understand, predict, and even pre-empt what happens next in conversations. This can lead conversations in directions that are mutually productive. What You'll Learn:  Learn and identify the three fluid ego states found in all of us—parent, adult, child—which initiate and respond to specific stimuli  Become aware of the words, tone of voice, and body language that drive each ego state  Decide which ego state to use to respond effectively and appropriately  Create transactions that can either elicit the intended result or alter or redirect (cross) the other person’s transaction to produce a different intended response We will role play situations, practice these communication skills, and learn to quickly identify the ego states—skills participants will use and appreciate in their professional and personal lives. Where: Northeast Indiana Innovation Center When: December 8, 2021; 8:30am-10:00am Training provided by The Verbal Edge owner, Elizabeth MacDonald.