Description
About Us:
Sutton Ag has been serving the Agriculture Industry for 60+ years, specializing in planting and bird control needs of the Salinas Valley. Our products include various types of seed planters, harvesters, precision weeding equipment, bird scare cannons, and much more.
We pride ourselves in our reliability, providing the best service, repairs, and equipment to our long-standing customers.
Responsibilities may include (but not limited to):
-Developing and implementing service standards and procedures for the service delivery department
-Supervising other members of the service delivery team
-Maintaining customer relationships and improving response and delivery times
-Updating service methods to improve overall efficiency
-Resolving any service problems and customer complaints
-Conducting periodic appraisals of team members and identifying areas for improvement
- Dismantle equipment to remove and repair defective parts, using various hand tools
- Reassemble equipment following repair, testing equipment as necessary
- Tune-up and clean equipment, as needed
- Record repairs made, parts used, and amount of time spent on each task
- Package and label inventory
- Miscellaneous tasks as needed
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