Field Operations Digital Field Technician

New York City NY

Description

Field Operations Digital Field Technician Overview Intersection is the managing partner of CityBridge, which has the franchise contract with NYC for the LinkNYC project. This “smart” city kiosk provides various services that include WiFi, emergency services, city messaging and advertising. Intersection is searching for a field service technician to support the maintenance of these kiosks in NYC. Responsibilities Perform preventive maintenance services on LinkNYC kiosks to ensure proper operational capability of the systems and components Troubleshoot LinkNYC kiosks and components to determine reason for failures and recommendation of corrective actions Perform refurbishment of failed LinkNYC components to support replacement of components for the repair operation Assemble LinkNYC components to support repair activities Provision LinkNYC components with required firmware, software and operating systems Perform testing LinkNYC components to identify cause of failures and current capacity of the component Skills Electro-Mechanical assembly of components, sub-assemblies and final assemblies Ability to independently read and follow component drawings, assembly drawing, bills of materials and work instructions Implement test plans Knowledge of cable and harness assembly methods, including crimping and soldering Ability to use common hand and power tools, may require use of specialized tools Follow documented procedures in fitting, adjusting and proper functioning of parts Excellent communications skills Ability to read and understand technical documents and procedures Strong troubleshooting skills Good time management skills Ability to lift and sustain 50 lbs. overhead for a short period of time Must be a self-starter requiring little supervision