Moving Company Operating Manager

Tampa FL

Description

Looking for a candidate that is comfortable with a fast-paced environment, great customer experience and willing to get the job. Candidate must have previous experience supervising others and managing a moving company. Job Responsibilities: • Planning, scheduling, dispatching, and monitoring quality assurance throughout the move process • Able to communicate effectively with crew and customers • Manage day to day activities of a moving company • Hiring and retaining the right crew members • Manage and train movers and drivers • “On-call” emergency contact outside of normal business hours • Ensure that customers’ experience and expectations are met • Respectfully deal with crew and customers regarding any problems that may arise before, during and after the move • Uphold and promote safety procedures and policies • Ensure compliance with the U.S. Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) rules as required from time to time Job Requirements: • Experience managing a company • High school diploma or equivalent • Driver’s license, with a good driving record • Highly organized and detailed • Ability to lift 50lb or more • Ability to multi-task • Strong decision making and problem-solving skills • Effective communication skills • Good customer service • Basic use of Microsoft (word, excel, etc.) • Good team leader • Highly motivated and able to motivate others