Description
Compensation
Hourly - $15.00 per labor hour
Key Performance Indicators
Order processing efficiency - shelf to wheels time, # incorrect handoffs, process compliance, inventory management
Store experience - customer satisfaction (drivers and customers), store tidiness
Competencies
Work Ethic - able to produce high-level results without direct supervision
Customer Service - customer obsessed, great with people (team, customers, drivers)
Detail Oriented - able to make sure work is done well to the smallest level of detail
Responsive - able to communicate quickly with the CloudRetail team
Problem Solving - ability to think critically and quickly
Computer / Tech Skills - experience with POS systems is a huge plus
Responsibilities
Order running and processing
Email and Slack communication with CloudRetail Growth team
Inventory management and reporting
Execute simple tech requests (i.e. submitting tickets, 86ing items)
Escalation of issues to Store Manager
Greeting visitors and order handoff
Traffic management
Opening and closing of stores
Submitting technical and facility support tickets as needed
Basic cleaning, checklist duties, waste management, maintenance, and facility upkeep
Interview Process
Resume review
Initial screen - 20 mins (Hiring Manager)
Secondary screens - 2x 20 mins (Hiring Manager Peer, Hiring Manager +1)
Qualifications
Located in Los Angeles, CA.
Driver’s License Required
High School Diploma Required
Full-Time availability - 40 hrs/wk (some nights or weekends may be needed)
Previous inventory or warehouse experience required
Previous warehouse or inventory experience
Leadership experience
Strong computer skills and basic knowledge of excel / google sheets
Ability to maintain a positive attitude and composure in a fast-paced environment
Ability to problem solve independently and quickly
Flexibility and adaptability (expect frequent change as we define the future)
Ability to work on your feet for long periods and lift boxes up to 25 lbs when necessary
Discussion
By posting you agree to the Terms and Privacy Policy.