Warehouse Operations Lead

Kansas City MO

Description

WorldPantry.com Inc. Do you want to join a smaller operation where your voice is heard instead of joining another revolving door of hundreds? Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then World Pantry wants to hear from you! We are looking for someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome team. Our warehouse associates take ownership for all aspects of picking orders and shipping products to consumers as well as receiving/stocking inbound products onto shelves, performing cycle counts and other work while working closely with your teammates to ensure extraordinary service. THE COMPANY : World Pantry is a rapidly growing San Francisco Bay Area based e-commerce company specializing in gourmet, natural and organic foods with distribution operations in Camp Hill, PA; Kansas City, MO, and Union City, CA. We partner with leading food companies to handle their direct-to-consumer e-commerce businesses. We currently manage over 40 webstores including: Celestial Seasonings (shop.celestialseasonings.com), Nature's Path (shop.NaturesPath.com), Hershey’s (hersheysstore.com), Numi Tea (shop.NumiTea.com), Torani (shop.Torani.com), and many other great brands. Founded in 1998, the business has averaged over +20% growth per year. We have achieved this growth by delivering outstanding service to our customers and partners and by creating and developing a great team of talented people. We are now expanding into the mid-West by opening our newest distribution center to support faster and better service to our customers. We are looking to expand our team of smart, talented people to support our growth. This is a great opportunity to join a fun, rapidly expanding company and to grow and develop your skills and career. We are an open management style company and the ideal candidate will help contribute to our positive team culture and share our values of: outstanding service; respect; collaboration; continuous learning; personal responsibility and accountability; and having fun at work. What we offer: - Start earning your Personal Time Off (PTO) at 5% of actual hours worked on day 1 -- This equates to 100 hours per year at full-time hours -- PTO can also be paid out monthly if you want! - We have several medical plans from which you can choose with a sizeable off-set paid by the company - We also have dental and vision plans, short-and long-term disability, and life insurance. Your benefits start on the 1st day of the next month you are hired - After 1 year you can participate in our 401k program - And you get a 40% discount on all the food and snacks we sell! THE POSITION : Operations Leads take ownership for all aspects of picking orders and shipping products to consumers as well as receiving/stocking inbound products onto shelves, performing cycle counts and other work. We look for the Leads to make sure we hit all the goals and tasks for the day. • Organize and guide the team through their daily work to accomplish all receiving, picking and packing duties o Receive Every Pallet – Every Day o Ship Every Order – Every Day • Entrusted with opening and closing the facility • Print and organize orders • Run reports for operations leadership as required • Identify Warm Weather shipping conditions • Daily interaction with Customer Service to investigate issues with inventory and/or orders • Good knowledge of warehouse operations – stock locations, picking sequences, package pick-ups, etc. • Perform cycle-counts and annual physical inventory • Ability to work without direct oversight • Can assist in picking, packing, warm-weather packing, kit-building and gift making as needed • stocking and organizing warehouse shelves • must be comfortable using rolling, 12-foot ladders for order picking and product put-away and occasionally lifting up to 60 pounds. SKILLS AND QUALIFICATIONS: • a strong desire to continually learn and improve • be highly organized and neat • have a detail orientation • have the ability to work well in a small company setting • be team players and have a knack for helping the team succeed • be flexible and willing to pitch in wherever needed • possess a customer focused orientation • a strong work ethic • ability to lift up to 50 pounds • basic math skills required • legible handwriting is important • previous warehouse experience required • The ability to thrive in a small company setting • High School Diploma required; College Degree preferred An interest in great food is important. Experience in a gourmet food retailing or catalog business is a plus. Hours: This is a Full-Time position. We operate 6-days a week, Sunday - Friday. Your normal schedule will be 5-days per week. Compensation: • Pay is subject to experience • 5% PTO, which can be paid out monthly instead of accruing it • Participation in company bonus plan • 40% employee discount • Permanent employees are eligible for our benefit plans after required waiting periods including Health Insurance Plan, Dental Plan, 401k Retirement Plan, and more. Hours: Normal operation is 10am – 7pm. Hours and schedules may vary. Full-time associates are generally scheduled for 40-50 hours per week depending upon the time of the year Location: 8250 NE Underground Dr, Kansas City, MO 64161