Part-time Electronic Bicycle Locker Technician

Eugene OR

Description

Bike Parking System Field Technician – Eugene, Oregon Description: BikeLink® is looking for a reliable individual to service and maintain electronic bike lockers in Eugene. The scope of work includes performing regularly-scheduled service visits, and working with technical support and parking enforcement staff at BikeLink® headquarters. It may also include outreach to the local cycling community. This is not a full-time job. This is a long-term opportunity for part-time employment. Requirements: Demonstrated ability to reliably coordinate with our enforcement and engineering staff Excellent communication skills Technical aptitude Detail-oriented and well organized Patient and focused Your own transportation Able to pass a background check Reliable location to receive packages Flexible schedule in the event of urgent service calls (infrequent) Solid references Preferred: Love bikes and people who bike Experience interfacing with the public and representing a company IT experience Scope of Work: Monitor online problem reports for your region. These reports are typically created by our BikeLink® main office and call-center staff. Perform regularly scheduled service visits including troubleshooting, hardware replacement, and software upgrades. You schedule these in advance for normal west coast business hours with at least 48-hour notice so we can make sure staff is available to support you (we can sometimes also accommodate after-hours work.) Service visits should be scheduled for most efficient travel logistics and daylight working conditions based on your local knowledge of weather and traffic conditions. We provide detailed service manuals, knowledgeable support staff, and replacement parts. Infrequent urgent service calls requiring response within 24 hours. Immediate documentation of service performed and problems found using our online problem report and service visit system. Coordination with our BikeLink® enforcement and engineering staff to troubleshoot and resolve issues. Diligent quality control checks at each service visit. Feedback to help us improve the system! Compensation: $25-$40 per hour depending upon experience and qualifications. About eLock Technologies and BikeLink® eLock Technologies is a small Berkeley, CA based company with a focus on the design, deployment, and operation of bike parking and bike sharing systems. eLock pioneered the electronic on-demand bicycle parking concept over a decade ago with the goal of bridging the "last mile" between transit stations and commuters' homes. Hundreds of thousands of "last miles" later, the BikeLink® system is deployed at over 425 locations, serving more than 60,000 cyclists with over 4500 bike parking spaces nationally. For more information about us visit: www.bikelink.org