Seasonal Event Manager - Christmas in Color

5610 N Glenwood St, Garden City ID

Description

Hiring to start Immediately! Christmas in Color, presented by Wonder Entertainment, seeks a seasonal Event Manager to oversee all daily park operations for Christmas in Color’s interactive drive-thru light show running from November through January. This includes managing a team of about 20-35 people on-site to produce a high-quality guest experience. The event will be held at Expo Idaho in Garden City, ID. Apply Here: Responsibilities Demonstrate a passion for Entertainment Production by showcasing exceptional management, problem solving, and decision-making skills in an immersive entertainment and theme park setting Represent the Christmas in Color identity professionally, even in high stress situations Oversee the Park Operations Associates on a nightly basis, including the Park Leaders, Greeters, Traffic Marshalls, and Show Technician Act as the Show’s “Stage Manager” by calling opening and closing cue sequences, ensuring Park Ops Associates are performing to the best of their ability, and maintaining the Show’s quality throughout the entire run Liaison between the Regional Manager and assigned Park regarding Park issues, incidents, and Staff experience Aid the Regional Manager in interviewing and hiring seasonal Greeters and Traffic Marshalls Perform management opening and closing procedures while also ensuring those procedures for all Park Operations Associates are completed efficiently and safely Feel comfortable with and be the main leader in executing Contingency Plans/Emergency Action Protocols Perform some administrative duties alongside the Regional Manager, such as pulling ticket statistics, filling out daily phase sheets, and completing show production reports Create a positive and safe working environment for Park Ops staff Able to perform all Park positions in the case of providing a break, teaching a new team member and/or covering for a Park Operations Associate Ensure all front-line staff are adhering to health & safety protocols Be the final contact in handling any guest issues during the event that other team members may be struggling with Stay in communication with the Guest Relations Team, Regional Manager, and fellow Park Managers throughout nightly shows and the overall season to produce a seamless and high-quality experience for our Guests Qualifications At least 1 year experience in event management, project management, event planning, customer service management or related field. Must be comfortable in hiring and managing a Team Excellent verbal and written communication with high-level organization skills Experience in Customer Service and communicating with a Ticketing/Guest Relations Team Must have familiarity with both Microsoft and Apple operating systems, with advanced knowledge of Microsoft Office Suite/Google Suite Demonstrated ability and experience in coordinating teams and executing multi-faceted plans, including contingency plans Proven conflict resolution and professionalism skills with customers and team members Able to use personal electronic devices, including a computer and cell phone to perform administrative duties Work Environment Ability to walk and stand for extended periods of time Must be comfortable working outdoors (hot and cold weather conditions) Must be available to work evening shifts, weekends and holidays Have a love for leadership and producing immersive experiences!