Job Overview: In this role, you will be able to work a flexible work schedule to perform collection service and administration duties for a Bay Area clinic. You will be responsible for the handling patient requisition forms, collection of urine drug specimens, and shipping collections and paperwork to the appropriate laboratory facility for testing.
MODESTO AREA LOCATIONS: Occasional California-based travel may be required to Stockton, Modesto, San Ramon, and Hayward.
This is a full-time position.
Responsibilities and Duties
In this role, you will:
Maintain adequate testing supplies and materials.
Answer emergency calls and dispatch collector to perform drug testing and covid testing.
Assist with specimen collections and direct observations when needed.
Verify and maintain company service standards.
Answer a high-volume of incoming phone calls and assist the callers
Greet visitors and assist them
Schedule clients for all appointment types (including, but not limited to intakes, individual sessions, groups, polygraphs, rescheduled appointments)
Collect and book payments in internal systems
Other duties, as assigned
Discussion
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