Basic Customer service training that will revolutionize your career
In this 60 minute course, attendees will learn and have the opportunity to practice these skills:
• Greeting Customers with a friendly and positive attitude
• Resolving Customer Complaints in an appropriate manner
• Learning the critical information about their job
• Talking with customers in a way that reflects positively on your business
• Being proactive to do the tasks assigned whether the owner/manager is present or not
• Paying more attention to their phone or fellow employees than to their customers
• Exhibiting genuine concern for the positive experience that each and every customer has with your business
• Understanding the importance of showing up for work at the assigned time and giving 100% effort while they are on the job
• And much more….
This is being offered free of charge to assist our kids with becoming excellent employees and helping our local businesses to serve our community with an A+ experience.
Discussion
By posting you agree to the Terms and Privacy Policy.