Mental Health Care Wait Times At Kaiser Are Unacceptably Long, Say Patients, Clinicians

San Francisco CA

23 October, 2021

9:29 AM

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By Eleni Balakrishnan, Mission Local October 21, 2021 After years of complaints from healthcare providers and patients on the extremely long waits to see a mental health practitioner at Kaiser Permanente, a San Francisco Board of Supervisors committee today heard from involved parties, including Kaiser management. Supervisors Dean Preston, Rafael Mandelman, and Connie Chan questioned representatives from the healthcare giant on their standards for mental health care access — and generally found the insurance and healthcare provider fell short. "As someone on the front lines of this worsening problem, let me testify that San Francisco patients are deteriorating and very frustrated at best," said Ilana Marcucci-Morris, an intake clinician at Kaiser Permanente. To read the full article, click here. Mission Local covers San Francisco from the vantage point of the Mission, a neighborhood with all of the promise and problems of a major city. You can support Mission Local here.