Customer Service Representative/Office Assistant

New Holland PA

Description

Customer Service Representative/Office Assistant New Holland, PA Does this sound like a job you would love? • Serve as our customers' first point of contact coming into our office and the friendly voice on the phone • Full-time, entry-level opportunity with benefits • Prepare delivery tickets • Answer general questions about propane • Answer phones and check voicemail • Data entry • Accept and process customer payments over the phone, in person, or through mail • Communicate with other team members to meet our customers' needs • Assist with mailings and other administrative functions • Assist the Service Department with administrative tasks such as receiving shipments and entering them into inventory • On an office team rotation for working Saturday mornings during our busy season from October 1st until April 15th from 8 am to Noon. • Assist with cleaning office areas • Work for a faith-based business that values and respects their employees Sweetwater Propane, Inc. is looking for a FT entry-level Customer Service Representative/Office Assistant to join our team. We are willing to train the right person for this vital role. Our Customer Service Representative/Office Assistant is the "Face" of our company and will be connecting with customers in person and over the phone. Our company is a young faith-based company that has been steadily growing. We strive to meet the needs of our customers with our team of professionals that utilize our knowledge, abilities, and resources to enrich the lives of our customers, community, and each other. What we are looking for in our Customer Service Representative/Office Assistant: • Eager to Learn: We are willing to train someone with the right attitude and aptitude. • Skilled: Strong typing skills. Familiar with Microsoft Word, Excel, and Outlook. Basic office administrative skills. • Accurate: Able to correctly enter data and process payments. Must have strong attention to detail. • Friendly: Enjoys interacting with and serving others, able to answer questions and build loyalty with customers. • Great Communicator: Has excellent verbal and written communication skills. • Versatile: Willing to take on a variety of tasks to support the overall growth of the company. • Flexible: From October through April, we have a rotation schedule for working Saturday mornings. This position would be 40+ hours during the fall/winter/early spring. What we offer our Customer Service Representative/Office Assistant: • $14 - $15 p/h • Health Insurance • Dental Insurance • Vision Insurance • PTO & 7 paid holidays • Retirement plan with company match • Health Savings Account • A friendly and respectful work atmosphere • Potential for growth for those who show initiative To Apply: If you have good administrative skills and enjoy working in customer service, please submit your resume via this job ad in Microsoft Word or PDF format. We look forward to hearing from you!