Houseperson / Cleaning

Miami FL

Description

Job Description: Purpose: To ensure that assigned housekeeping areas are kept clean and fully stocked 24 hours a day. In addition, services assigned public areas and Hotelier areas to meet the expectations of the Perfect Room Standards. Reports To: Executive Housekeeper and Housekeeping Supervisor Essential Functions: Cleans and stocks linen room / supply closets to appropriate par level. Empties GRAs linens and garbage on an hourly basis or as needed. Keeps corridors on guest room floors clean and well maintained, helping move tables and trays. Cleans vending machine area. Moves furniture and supply boxes as needed. Completes guest requests. Vacuums carpet on a daily basis. Cleans walls, doors, baseboards and floors on a daily basis. Cleans all furniture, lamps, picture frames and mirrors are clean on a daily basis. Reports any burnt light bulbs in lighting fixtures as needed. Cleans garbage receptacles and/or ash urns on a daily basis. Hands in any articles (lost and found) to a Supervisor or turn in to housekeeping/loss prevention office. Deliver any guest request items (bedspread, iron and board, etc.) Recycles at every opportunity (newspaper, glass bottles, etc.) Performs any special duties as assigned by management. Hotel Specific Essential Functions: Ability to complete any cleaning task in a safe manner using appropriate chemicals and methods Greet Guests meeting the 10/5 standard Have knowledge of overall hotel facility and various services Tools and Equipment: Operate vacuum cleaner and handling procedures of various cleaning chemicals (SDS, Right to know program and Blood borne Pathogens). Use of telephone system Use of department paging/radio communication system Working Environment: Constant mobility (walking, standing, bending, use of hands) Lifting minimum 25 lbs., pushing of supply carts, moving of furniture and supply boxes. Outdoor exposure (includes sidewalks, the street, dumpster area, hotel parking garage) Constant mobility (walking, standing, bending, use of hands), lifting up to 50 lbs., pushing of carts or luggage like carts, bags with linens or trash. Use of telephone system Use of department paging/radio communication system. Experience: Minimum two years' work related experience in housekeeping department required. Hotel experience highly desired. Skills: Reliable, honest, dependable. Excellent customer service skills, enthusiastic, out-going personality and interpersonal skills. Guest relations etiquette. Problem solving techniques