Durante Home Exteriorsis seeking experienced construction service manager who will meet w/ existing residential customers to diagnose product and installation failures, submit for warranty verification, and complete repair, replacement, or other solutions.
Job Duties:
Meets w/ residential homeowners for pre-scheduled appointments to diagnose and remedy existing installation and product failures.
Build rapport w/ customers and demonstrates expertise in product performance and installation practices.
Complete minor repairs and replacement on site including but not limited to window sash replacement, window glass replacement, door tune-up, siding removal/replacement, minor deck and post/rail repairs, and sunrooms/patio cover repairs.
Creates job proposals complete w/ description, diagrams, photographs, and instructions regarding other required or requested services.
Communicate w/ customers during the service process regarding realistic timelines for ordering parts, repairs, and/or replacements.
Keep detailed records of services completed and job proposals extended to customers.
Communicate warranty claims w/ manufacturers and vendors on behalf of the customer and submit proper paperwork, photos, etc.
Performs other related duties as assigned by management.
Attends weekly production meeting.
Requirements:
Good Communication Skills
Excellent Customer-relations Skills
Problem-solving
Computer skills
Carpentry skills involving minor renovation repairs
Team player
Clean Driving Record
Background Check/Drug Testing Required
Compensation based on Experience
Discussion
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