Travelers Weary Of Southwest Airlines Woes; Dozens Of Flights Cancelled

San Francisco CA

11 October, 2021

2:48 PM

Description

By Betty Yu, CBS San Francisco: SAN FRANCISCO (CBS SF) — It was a rough weekend for hundreds of passengers flying Southwest Airlines, which blamed the delays and cancellations on weather and air traffic control issues. Traveler Tai Tran shared a photo showing a chaotic scene in Las Vegas over the weekend. He said there was a 6-hour, in-person wait to get help and very few alternative flights available. Tran had to drive to Los Angeles and find a flight back to the Bay Area. KPIX chief meteorologist Paul Heggen's flight was also canceled. He tweeted a photo of an error message on the Southwest app, and faced a two-hour wait time for customer service. Read more at CBS CBS Local Digital Media personalizes the global reach of CBS-owned and operated television and radio stations with a local perspective.