The Art of Giving Great Service with ZingTrain

27400 Southfield Road,Lathrup Village MI 48076

28 October, 2021

Description

Join Lathrup Village DDA for a FREE business workshop with the world-renowned ZingTrain for The Art of Giving Great Service! Join Lathrup Village DDA for a FREE business workshop with the world-renowned ZingTrain of Zingerman's: The Art of Giving Great Service! Learn the "recipe" for great customer service and how to adapt it to your own business! By the end of this training, participants will be able to explain Zingerman’s approach to customer service and how it can be adapted to work in their organization and call upon a network of peers to help get past roadblocks. Light breakfast refreshments will be provided. Masks will be required when not eating or drinking. About Zingerman's Zingerman’s has set the standard for great customer service in the specialty foods industry. This success has come from combining an innovative service philosophy with practical working systems, all of which ZingTrain will share in this Workshop. Zingerman’s approach has been successfully applied in a wide variety of businesses and non-profits that are committed to improving the quality of their customer service, including specialty food and other retailers, universities, banks, insurance agencies, health care providers, IT professionals, museums, schools, and libraries.