Funeral Director

1910 120th Pl SE near Ste 102, Everett WA

Description

Funeral Director Job Type: Full-time About the Position The Funeral Director sees the big picture—from the initial contact with our family through all the various stages of funeral arrangements, to completion. The Funeral Director meets with our families, communicates with our care center, cares for the deceased, attends services and coordinates details around documents, approvals for cremations and burials, confirm receipt of caskets, urns and keepsakes, and special items to be sent via courier. This position is on phone “stand-by” two weeks per month, off hour availability will be required. This involves answering calls at night and weekends from the answering service, typically when families are calling and needing to speak to a funeral director and/or staff member. Other typical duties of the Funeral Director include: Answering phone calls, inquires, and addressing caller’s requests Taking first call information and talking with families pre-planning for an imminent death Meeting with families making funeral arrangements in our office and via phone Caring for decedents when families request viewing, visitation and/or funeral services Overseeing and attending viewings, visitations and services including set-up and clean-up Communication with vendors, dispatching contractors, and responding to doctors to sign death certificates Electronic input, tracking and ordering of all death certificates Daily tracking and updating the database and communication tools on status of cases Processing of payments together with goods and services Caring for cremated remains including the filling of urns and keepsakes Ordering and tracking the receipt of urns, product, flags, death certificates Scheduling Tahoma military services and honors Local travel as needed Other duties as assigned Bring Your Passion and Expertise The Funeral Director should be an intuitive individual that has compassion for families and a positive spirit. We are looking for someone that has excellent communication skills, and is happiest when the “i’s” and “t’s” are dotted and crossed. Here are some additional skills that we think will make for a great Funeral Director: Strong customer service skills Emotional maturity to be present with others experiencing death and loss Excellent listening skills Detail oriented and deadline driven Ability to manage competing priorities in fast pace office and keep busy when pace is slower Excel at supporting a sense of teamwork with co-workers A love of learning and teaching A passion for serving others Work well with all segments of society, regardless of personal background Proficient in Microsoft Office, Google Calendar, Slack, DropBox, and funeral service software, email and text communications Proficient with accurate basic math skills, calculations, percentages, etc. Professional and timely communications with email, phone, text, and faxing Professional appearance with minimal visible tattoos or excessive piercings Who We Are as an Employer A Sacred Moment Funeral Services is a highly dynamic and passionate environment where care of families experiencing the death of a loved one is supported with true compassion. Our priority is to provide families with services that provide meaningful engaged experiences. We were the first funeral home in Washington State to provide green burial and home funeral services. These services are often considered alternative in the realm of funeral service and is what sets A Sacred Moment apart from others. We are the funeral home that will say, "yes" when others may say, "it's not possible", to family requests. We understand funeral service can be emotionally demanding on our staff, so we place a priority on self-care, team member support and having a sense of humor within the office. This helps all of us keep a healthy balanced perspective as we help families journey through their grief. If you want to experience being part of a unique team of passionate and compassionate funeral professionals, delivering truly meaningful service, A Sacred Moment is meant for you. Note Funeral Director will be expected to have a valid driver’s license and insurance using their personal vehicle for local travel. Reimbursement for mileage based on IRS standards. Qualified candidates must have or be eligible to obtain a Washington State Funeral Director license. This is a full-time 32 – 40 hour a week position, depending work load. Some remote work available, based on schedule and office needs. COVID-19 considerations: Proof of vaccination required for employment. Currently meetings are conducted remotely. Visitors required to mask, curbside service available, common surfaces sanitized regularly, and high-grade air filters throughout office. PPE supplied.