Customer Success Specialist

Beaverton OR

07 October, 2021

5:31 PM

Description

West Coast Self-Storage Group is looking for someone to join our Customer Success team in Beaverton. Ideal candidate would have excellent communication skills and the ability to multi-task in a fast paced environment. BENEFITS AND PERKS: Competitive hourly wage plus BONUS potential!Medical, Dental, Vision, Life Insurance, Sick, VacationAnnual Profit Sharing and 401(k) with matching fundsEmployee DiscountOn the Job Training WHAT YOU’LL DO: Respond to and follow up with incoming storage inquiries (web chat, SMS text and 1-800 customer support calls)Provide exceptional customer service including assessing customers storage needs (web chat, SMS text and 1-800 customer support calls)Respond to and follow up with reservations from customer inquiries and third-party storage aggregatorsSupport stores in our 80+ network WHAT WE’D LIKE YOU TO HAVE: Mad multi-tasking skills!Strong desire to help customersAbility to self-manage while working independentlyAbility to work weekends and some holidays (required)Familiarity with MS Office products (ie: Excel, Word, Outlook) West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. To learn more about West Coast Self Storage Group, please visit our website at https://www.westcoastselfstorage.com