Receptionist / Customer Service Representative

5901 Hollister Ave, Goleta CA

Description

Classic Collision is now hiring for a Receptionist / Customer Service Representative for its Goleta, CA location. Be a part of a rapidly growing company established over 30 years ago and known for quality and customer service in the auto body collision industry. The company offers competitive weekly pay, benefits, and career advancement opportunities. This is a full-time position that is responsible for providing the highest level of customer service while building customer satisfaction and retention. We look forward to you joining our team! Responsibilities Greet customers. Answer phones. Schedule appointments. Provide updates to customers and insurance companies on the status of vehicle repairs. Document and update customer records based on interactions. Receive vehicles when they are dropped off. Deliver vehicles to customers when they are picking them up. Manage a cash drawer. Process payments. Communicate with insurance companies. Qualifications High School Diploma or equivalent required. Effective communication (written and verbal) and interpersonal skills are required. Ability to work in a high-performance, fast-paced team environment. Previous experience in customer service, sales, or other related fields is preferred. Ability to adapt to and work effectively within a constantly changing environment.