Full-Time Resident Self Storage Management Team Wanted

Roseburg OR

Description

Self Storage facility in Roseburg has an onsite resident management team position opening. We are looking for a couple or domestic partnership team that will create a clean, customer friendly and inviting environment to both existing and future customers. We are seeking applicants that are reliable with integrity, a positive attitude, who can perform well in a team environment. This position is a full-time position for both individuals applying. Management team is required to live on site in the apartment provided by the company. Responsibilities: Excellent Customer Service • Provide customer service via telephone, email or in person; determining customer's storage needs. • Welcome customers in an enthusiastic and professional manner and exceed their expectations by providing them with a positive experience through friendly interaction and knowledgeable guidance. • Continue to expand customer base by direct and in-direct marketing, attending and hosting events, community involvement opportunities and Chamber meetings. • Maintain a clean facility; inside the office and throughout the facility, including the property grounds and keeping the storage inventory clean and ready to show ensuring a great customer experience. Day to Day: • Manage and balance daily cash drawer; prepare and make daily deposits. • Workday consists of both customer service and property upkeep. • Contact customers regarding their account, collections and other items. • Provide outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries. • Clean space(s) as vacated, hallways, and grounds. Clean office and restroom daily. • Perform daily manager tasks and duties, unit inventory and facility rounds; confirm inventory availability and ensure spaces are secure and/or ready to rent. Qualifications: * Customer service experience * Energetic, outgoing, personable * Ability to perform light maintenance and overall property upkeep * Valid driver's license with reliable transportation * Must be available to work weekends when needed * Successful candidates must pass a pre-hire background screening which includes a criminal, DMV, drug test and job physical. Compensation: • $14.00 per hour Other Benefits Include: * Onsite Apartment for Manager * Paid Electric, Water, and Trash * Mileage Reimbursement for Work-Related Tasks * Paid Vacation Time * Paid Sick Time * Paid Holidays * Health Benefits – Medical * Paid Life Insurance Benefit * Potential Bonus Based on Facility Performance Factors Disclaimer - The job description above is not all-inclusive and can be subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. A full job description will be provided during the interview of qualified applicants.