Auto Repair Customer Service

Marietta GA

Description

Busy used car dealer looking for someone to handle customer car repairs. This job involves talking to customers about the mechanical issues they are experiencing; being able to ask and answer typical questions; schedule the customer for repairs if needed; order needed parts; coordinate with shop manager to get work assigned to a repair tech; calculate invoices for repairs; and collect money from customers. These are the usual tasks, but will also be asked to do other miscellaneous tasks as needed. We are a small company and each wear multiple hats. Ideal applicant will have the following traits: - reliable, dependable, punctual and honest - detail oriented - strong computer skills - must be able to effectively communicate with customers who may be upset, and stay calm and professional - must have valid GA license and be insurable (clean driving and criminal record) - no drugs/alcohol usage during work hours - must have good basic knowledge of vehicles - enough to have discussions with customers and repair techs Benefits: paid time off If you are interested in interviewing for this position, please reply with resume and please specifically address in your email your level of car knowledge.