CSR/Digital Printing

4004 South Blvd, Charlotte NC

Description

Overview: Customer Service/Digital Production. Assist customer placing orders via email, website, phone and in person. Print jobs digitally as/when needed. Responsibilities: • Quote and process various types of digital and offset printing jobs • Manage client expectations and multiple evolving projects simultaneously • Anticipate client needs, identify solutions and increase the value of service • Support internal work processes and production needs (estimating, production, etc.) • Other duties as assigned • Experience not needed. We train motivated candidates completely Requirements: • Extreme attention to detail, strong organization and multi-tasking abilities for a fast-paced environment • Self-motivated worker able to work independently as well as collaborate with our team • Function well under pressure • Innovative and creative thinker • Perform tasks with a sense of urgency and dedication to doing things right • Willingness to do what it takes to exceed customer expectations • Enjoy working with customers and have strong people skills Compensation: • Excellent starting pay, opportunities for monthly bonuses, health insurance, paid vacation, holidays and personal days • Performance based raises Work Environment: • We work hard, but are a fun place to work. A sense of humor is greatly beneficial!